Payment

Work will not commence until the scope, fees and payment terms have been agreed in writing. A deposit, staged payment or payment in advance may be required before work begins.

For fixed-fee reports, full payment may be required before work starts. For larger or more complex matters, a deposit may be required, with the balance payable before the final report is released unless otherwise agreed in writing.

• Payment should only be made once fees have been agreed in writing.

• Clients should include the invoice number or case reference when making payment.

• Deposits, payments on account or staged payments may be requested before work begins.

• Work will not usually commence until the agreed deposit or payment terms have been confirmed.

• The final report may be withheld until all outstanding fees have been paid, unless otherwise agreed in writing.

• Cancellation charges may apply where work has started, time has been reserved, or costs have already been incurred.

• The page should include secure payment instructions or an approved payment button once the payment provider has been selected.